Compatible iPhone Model:
Fit Model Number.1:
For LG For Optimus G G2 G3 G4 For sony z1 z2 z3 For HTC one M7 M8
Fit Model Number.2:
For apple ipone For iphone 4 4s For iphone 5 5c 5s 6 6s plus
Fit Model Number3:
For samsung galaxy s2 s3 s4 s5 s6 edge note 4 note 3 note 2 ALL phone
Fit Model Number4:
For samsung galaxy note 2 n7100 note 3 n9000 note 4 n9100 note 5 N9200
Fit Model Number5:
For samsung galaxy A3 A3000 A5 A5000 A7 A7000 A8 A8000
Fit Model Number6:
For samsung galaxy s3 mini i8190 s4 mini i9190 s5 mini G800
Fit Model Number7:
For samsung galaxy Alpha G850 note 3 neo n7505 Grand 2 Duos G7106
Fit Model Number8:
For samsung galaxy s2 i9100 Ace 3 s7272 s5830
Fit Model Number9:
For samsung galaxy E5 E5000 E7 E7000 Ace i8160
Fit Model Number10:
For meizu 3 4 pro 5 m1 note m2 note For xiaomi mi2 mi3 mi4 redmi 2
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve receive you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of caseslimited (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of caseslimited.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.